Province Wide Enhanced 9-1-1 Service (E9-1-1) is available on an optional basis by municipality and provides customers in participating municipalities with universal 9-1-1 three digit dial access for emergency services. E9-1-1 is not available on an individual subscription basis. The service provides for the transport of the 9-1-1 call from a municipality subscribing to E9-1-1 service to the appropriate Public Safety Answer Point (PSAP).

Bell MTS provides the network and information database for E9-1-1. This includes the technology required to route a 9-1-1 call to the correct PSAP with information about the caller.

E9-1-1 service provides the name, address, telephone number, and the specific Emergency Response Agencies (Fire, Police and Ambulance) of the caller to the emergency dispatcher. The dispatcher can then dispatch the call to the appropriate Emergency Response Agency (ERA).

E9-1-1 service is offered throughout the province on a municipality basis (including Rural Municipalities, Urban Municipalities, Local Government Districts, First Nation Communities, etc.). When a municipality has agreed to subscribe to the E9-1-1 service all citizens within that municipality's boundaries will obtain the service. The service is accessible by all exchange services equipped for outward dialing to the Public Switched Telephone Network.

Customers interested in E9-1-1 service should contact their local municipal office.

For information about dialling 9-1-1 from your mobile device visit Wireless Enhanced 9-1-1 (E9-1-1).

Costs

When a municipality has agreed to subscribe to 9-1-1 service, a monthly rate of $0.23 per line applies to all exchange services equipped for outward dialing to the Public Switched Telephone Network.

As of March 1, 2022, this rate now includes expanded next-generation 9-1-1 (NG9-1-1) services.

For more information on NG9-1-1, visit crtc.gc.ca/eng/phone/911/gen.htm

Participating Municipalities

• RM of Alexander
• RM of Alonsa
• Town of Altona
• Town of Arborg
• RM of Argyle
• RM of Armstrong
• Town of Beausejour
• Community of Benyk's Point
• RM of Bifrost-Riverton
• Birds Hill Provincial Park
• RM of Boissevain-Morton
• Community of Bissett
• City of Brandon
• RM of Brenda-Waskada
• RM of Brokenhead
• FNC of Brokenhead
• FNC of Buffalo Point
• Community of Camperville
• Town of Carberry
• Town of Carman
• RM of Cartier
• RM of Cartwright-Roblin
• Town of Churchill
• RM of Clanwilliam-Erickson
• Clearwater Lake Provincial Park
• RM of Coldwell
• Community of Cormorant
• RM of Cornwallis
• City of Dauphin
• RM of Dauphin
• RM of De Salaberry
• RM of Deloraine-Winchester
• Duck Mountain Provincial Park
• RM of Dufferin
• Village of Dunnottar
• RM of East St. Paul
• RM of Ellice-Archie
• RM of Elton
• RM of Emerson-Franklin
• RM of Ethelbert
• RM of Fisher
• City of Flin Flon
• Gambler First Nation
• RM of Gilbert Plains
• RM of Gimli
• RM of Glenboro-South Cypress
• RM of Glenella-Lansdowne
• RM of Grahamdale
• Grand Beach Provincial Park
• Town of Grand Rapids
• RM of Grandview
• RM of Grassland
• RM of Grey
• RM of Hamiota
• RM of Hanover
• RM of Harrison Park
• RM of Headingley
• Hecla/Grindstone Provincial Park
• Community of Homebrook
• RM of Kelsey
• RM of Killarney-Turtle Mountain
• RM of La Broquerie
• RM of Lac Du Bonnet
• Town of Lac Du Bonnet
• RM of Lakeshore
• Town of Leaf Rapids
• FNC of Long Plain
• RM of Lorne
• RM of Louise
• Town of Lynn Lake
• RM of MacDonald
• Community of Mallard
• RM of McCreary
• Community of Meadow Portage
• Town of Melita
• Misipawistik Cree Nation
• RM of Minitonas-Bowsman
• Town of Minnedosa
• RM of Minto-Odanah
• RM of Montcalm
• Moose Lake Provincial Park
• Town of Morden
• RM of Morris
• Town of Morris
• RM of Mossey River
• RM of Mountain (North)
• RM of Mountain (South)
• Town of Neepawa
• Town of Niverville
• RM of Norfolk Treherne
• RM of North Cypress-Langford
• RM of North Norfolk
• Oak Lake Sioux First Nation
• RM of Oakland-Wawanesa
• RM of Oakview
• Opaskwayak Cree Nation
• RM of Pembina
• LDG of Pinawa
• Pine Creek First Nation
• RM of Piney
• RM of Pipestone
• City of Portage La Prairie
• RM of Portage La Prairie
• Town of Powerview-Pine Falls
• RM of Prairie Lakes
• RM of Prairie View
• RM of Reynolds
• RM of Rhineland
• Riding Mountain National Park
• RM of Riding Mountain West
• RM of Ritchot
• RM of Riverdale
• RM of Roblin
• Community of Rock Ridge
• RM of Rockwood
• Rocky Lake East Shore
• Rocky Lake North Shore
• RM of Roland
• Rolling River First Nation
• RM of Rosedale
• RM of Rossburn
• RM of Rosser
• RM of Russell-Binscarth
• RM of St. Andrews
• RM of St. Clements
• RM of St. Francois Xavier
• RM of St. Laurent
• Village of St. Pierre-Jolys
• Community of Salt Point
• City of Selkirk
• Community of Sherridon
• CFB Shilo
• RM of Sifton
• Sioux Valley First Nation
• Town of Snow Lake
• RM of Souris-Glenwood
• Community of Spence Lake
• RM of Springfield
• RM of Stanley
• RM of Ste Anne
• Town of Ste Anne
• RM of Ste Rose
• City of Steinbach
• Town of Stonewall
• RM of Stuartburn
• FNC of Swan Lake
• Town of Swan River
• RM of Swan Valley West
• RM of Tache
• Town of Teulon
• Town of The Pas
• RM of Thompson
• RM of Two Borders
• RM of Victoria
• RM of Victoria Beach
• Town of Virden
• Community of Wabowden
• RM of Wallace-Woodworth
• Community of Waterhen
• RM of West Interlake
• RM of West St. Paul
• RM of Westlake-Gladstone
• RM of Whitehead
• RM of Whitemouth
• Whiteshell Provincial Park
• City of Winkler
• City of Winnipeg
• Town of Winnipeg Beach
• RM of Woodlands
• Community of Woods Creek
• RM of Yellowhead