Finding information on my modem
These procedures will assist you in determining what model your modem is:
- Windows 8
- From the Start Screen click the Desktop icon.

- Move your cursor to the upper right corner of your screen to show the charm bar.
- Click Settings (the gear icon).

- Click PC Info.

- Click Device Manager.

- Expand the Modems section by clicking the arrows on its left.

- The Properties screen will open on the General tab which displays your modem model.

You will now see your version of Windows as well as the Service Pack installed.

- From the Start Screen click the Desktop icon.
- Windows 7
- Click the Start button.

- Click Control Panel.

- Click Hardware and Sound.

- Click Device Manager.

- Expand the Modems section by clicking the arrows on its left.

- Right click your dial-up modem and click Properties.

- The Properties screen will open on the General tab which displays your modem model.

You will now see your version of Windows as well as the Service Pack installed.

- Click the Start button.