Products and services with your needs in mind like voice control, quick keys, and accessible settings.
Features like assisted communications and messaging help you craft an experience that's tailored to your needs.
Stay connected with easy to use features like guided controls, alerts and reminders.
From screen readers to mobile devices, let our products and services for blind and low vision users enhance your experience.
From hearing aid compatible handsets and Message Relay Service, to closed captioning for TV, taking control of your experience has never been easier.
Get advice on products and services, and answers to your questions, from our accessibility experts.
Your rights as a
Learn more about how the wireless code establishes
basic rights for all wireless customers.
Visit our YouTube channel for more videos describing terminologies commonly used in wireless contracts.
Videos are presented in American Sign Language (ASL) with English captions and an audio voice over track.
What are your rights as an
Learn more about how the Internet Code enhances consumer protections for internet customers.
Watch more videos describing terminology commonly used in internet contracts.
Videos are presented in American Sign Language (ASL) with English captions and an audio voiceover
Need more info? Speak with one of
hours of operations
8:30 a.m. to 4:30 p.m.
1 800 542-8703
centre using a TTY
1 866 238-2539
P.O. Box 6666
Accessible Canada Act
Provide feedback or request an alternate format
To provide accessibility feedback pursuant to the Accessible Canada Act, or to request a description of
our accessibility feedback process in an alternate format, we recommend that you use our accessibility
feedback online form. You can also contact us in any of the following ways.
You can submit your feedback anonymously. However, we may be able to better serve you if you provide your
name, phone number, province and other details. This information will not be shared with any third party.
By contacting us, you agree to the collection, use and storage of your personal information provided to us for the
purposes of responding to you and improving our services.
The designated person responsible for receiving accessibility feedback is
Faye Katsaros (VP, Customer Operations, Care).
Descriptions of our accessibility feedback process are available in the following alternate formats: print, large print,
braille, audio format, electronic format, or other agreed-upon formats.