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Most popular articles
Technical support
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Keeping you connected during COVID-19. Learn more
At Bell MTS, we take the health and safety of our customers and team members very seriously. We are following all COVID-19 public safety guidelines including enhanced sanitary precautions. In addition, any Bell MTS employee or representative — including technicians as well as store and neighbourhood marketing agents — returning from regions at risk or feeling unwell are instructed to stay at home for the recommended period. We are monitoring the situation closely and will adjust our business practices rapidly as required. We are always available to provide any assistance and answer questions about Bell MTS services through our normal communications channels.
Billing and payment
- Bill payment options
- Early cancellation fee calculation/monthly reduction value
- How to read my bill
- Report a payment
- Where can I pay my bill?
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Manage MyAccount
- Bell MTS Online Bill
- How do I sign up for MyAccount?
- How to change your MyAccount password
- MyAccount Mobile App
- How to move your Bell MTS services
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Wireless
- Why am I not able to send/receive text (SMS) messages? (Local/International)
- Unlock your Bell MTS mobile device for use with other carriers
- Wireless data usage calculator
- How do I setup my Bell MTS Mail on my smartphone?
- Local and long distance calling
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Internet
- How to log in to the Bell MTS Mail website
- Internet data usage calculator
- Why is my Internet not working?
- Connect your computer to your home network
- Why does my Wi-Fi connection keep dropping?
View all Internet
Fibe TV
- TV picture does not match the size of my screen
- Why does my TV say no signal?
- Why is my TV picture breaking up and freezing?
- Change TV channel packages
- Remotes
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Phone Services
Security
