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What is my voicemail password?

  • Your default voicemail password will either be your 7- or 10- digit phone number.
  • If you have had voicemail under a previous phone number, try using your old password.
  • Please Contact Us to have your password reset:
    • If you are unable to remember your password.
    • If you have entered three incorrect passwords - this will result in your account being locked.

How do I change my voicemail password?

  1. Access your voice mail account on your phone or from another device.
    • On your phone dial *99 or
    • From another phone dial your phone number and then press 9 when your message comes up.
  2. Enter your current password.
    • If you do not know your password Contact Us to have it reset.
    • If this is a new service or you have recently moved enter either your 7- or 10- digit phone number as your password.
  3. From the main menu:
    1. Press 4 for Personal Options.
    2. Press 2 for Administrative Options.
    3. Press 1 for Passwords.
    4. Press 1 to Change Passwords.
    5. Enter your new password.
    6. Press # to confirm.


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