Bell MTS Wireless Network Discontinuation
We have discontinued our older wireless network.
FAQs
- Why has the Bell MTS network been discontinued?
Our newer Bell Mobility network provides faster and more reliable service with newer technology including 5G, Wi-Fi calling, and VoLTE (Voice over LTE). Visit bell.ca for more information on our Mobility services in Manitoba.
- How did you notify customers who are impacted by this change?
We sent multiple communications including letters and text messages.
- Who do I call if I want to inquire/make changes to my new Bell Mobility plan?
Call 1 (800) 667-0123 or *611 from your Bell mobile phone.
- I have an issue with my Bell Mobility bill, who do I call?
Call 1 (800) 667-0123 or *611 from your Bell mobile phone.
- Can I still visit a Bell MTS store for help or to buy a new Mobile device?
Absolutely. All Bell MTS stores will continue to support Mobility services in Manitoba. Visit bellmts.ca/storelocator to find a store near you.
- Can I have one bill for my Bell MTS Wireline and Bell Mobility services?
Yes, you can receive one bill for your mobility and wireline services.
- How do I manage my Bell Mobility account online?
You can manage your mobility service through the MyBell app. Please visit bell.ca/mybell.
If your Bell Mobility services are billed with your Bell MTS Home Services, you can manage your billing through Bell MTS MyAccount.