Residential Gateway (RG) Model 3801HGV-B
Open and close all of the list items at once using expand all or collapse all control with the enter key. Or use the enter key to expand and collapse the following individual list items.
- List Item Closed Front Panel Lights
Key LED Description 1 Power - Solid Green: Residential Gateway is powered on.
- No light: Residential Gateway is not receiving power.
- Flashing Red: Residential Gateway is booting.
- Red: Residential Gateway could not boot/start.
2 Ethernet Flashing Green: Traffic is being sent/received. 3 Wireless Flashing Green: Traffic is being sent/received. 4 HomePNA - Solid Green or Flashing Green: HPNA (Coaxial connection) is working properly.
- No light: HPNA (Coaxial connection) is not active.
5 Voice 1 and 2 Not compatible with Bell MTS service. 6 Broadband - Solid Green: Good Internet connection.
- No light: Residential Gateway is not yet fully powered.
- Flashing Green: Residential Gateway is attempting to establish an Internet connection.
- Flashing Red: No DSL or Ethernet signal on the line.
- Flashing Green and Red: Connection failed for over 3 consecutive minutes.
7 Service - Solid Green: Residential Gateway is connected to the Bell MTS network.
- Flashing Green: Residential Gateway is trying to connect to the Bell MTS network.
- Red: Residential Gateway failed to connect to the Bell MTS network.
- No light: Bell MTS network connection has not yet been established.
- List Item Closed Rear Panel Function
Key Item Function 1 Power DC Power Adapter Connector. 2 Reset Press and hold for 5 seconds to reset to factory defaults. 3 Cable Line HPNA (Coaxial) connector to connect your Set-Top Boxes to the Residential Gateway. 4 & 5 DSL or Ethernet RJ-45 Ports (Ethernet) to connect the Residential Gateway to the Bell MTS service. Bell MTS FiON customers should use Ethernet port. All other Bell MTS customers should use the DSL port. 6 Local Ethernet 1-4 RJ-45 Ports (Ethernet) to connect computers and other network devices to the Internet. 7 Voice 1 & 2 Not compatible with Bell MTS service. - List Item Closed Finding the SSID and Wireless Network (Wi-Fi) Key
You can find the SSID and Wireless Network Key on a sticker on the bottom of the unit.