Skip Navigation

Conflict Resolution Error

If you try to use more streams than you have available, a conflict occurs, and you are prompted to resolve it.

  1. An All TV Services are in use error message will appear on your screen. This is the system warning you that it cannot deliver more than three unique live streams at one time.
  2. You will be given options depending on how you are using your service.
    • If more than three televisions are trying to access different channels, you will be given these two options. Highlight the option you want, and press OK.
      • Interrupt a TV – This will turn off the stream that has been running the longest. This option will not interrupt a PVR recording or a VOD movie which is playing.
      • Stay on Channel – This option will keep the TV on the channel you are currently watching.
    • If the PVR is recording one or more live streams and one or more TVs are watching live TV, then you will be given three options. Highlight the option you want, and press OK.
      • Interrupt a TV – This will turn off the stream on the TV that has been running the longest. It will not interrupt a PVR recording or a VOD movie which is playing.
      • Recorded TV – This option will take you to the current recordings screen of the PVR, allowing you to stop a recording to free up a stream for watching live TV, or you can choose to watch a previously recorded program instead.
      • Stay on Channel – This option will keep the TV on the channel you are currently watching.

Support

Hours of operation