Bell MTS

Up to three messages can be stored for three days from the date of deposit. Each message can be up to one minute in length.

• Choose a Standard Greeting or Personalized Greeting for callers to hear.
• You must enter your password to access your Voicemail. Your password is the same password used to make changes to your account through the #TALK menu.
• There is no charge when messages are left in your mailbox. Airtime charges apply for retrieving your messages and changing your greeting.

To Setup and Access Your Voicemail

1. Dial *97.
2. Follow the prompts. Enter 1234# when asked for your temporary password.
3. Follow the prompts to establish your personal password, record your name, and personal greeting.
4. When you're finished, press * to exit.

Voicemail Menu Map

Use this guide to assist you when accessing your Voicemail. The numbers correspond to the options in your Voicemail.

Review Your Messages (Press 1 in main menu)

Key	Function
1	Rewind the message.
3	Fast-forward the message.
4	Replay the message.
5	To get envelope information about the message.
7	Erase the message.
9	Save the message in archive.

 

Personal Options (Press 2 in main menu)

Key	Function
1	Select a standard greeting - a pre-recorded message to inform callers you are unavailable to take a call.
2	Personal greeting options - lets you record and change your personal greeting.

 

Exit Voicemail (Press 3)

Key	Function
*	Exit from the Main Menu.

 

Additional Function Keys

Key	Function
*	Cancel or exit to the previous menu.
#	Complete or skip message.

To Retrieve Messages

When accessing voicemail from your prepaid device airtime charges apply.

To retrieve your messages from your prepaid cell phone:

1. Press *97.
2. Then press SND.

To retrieve your messages from your prepaid cell phone while in a province other than Manitoba:

1. Dial your Prepaid cellular number 1 + 10 digit phone number.
2. Then press SND.

Receiving Voicemail Notification

All Voicemail subscribers will be notified when they have messages waiting in their mailbox. A message waiting indicator will appear on the handset when in the Bell MTS digital service area (handset dependent). The handset must be digital, and be operating in a digital service area.

Some older cellular phone models do not have a Message Waiting indicator. These phones may need to have a Message Waiting tone, which will notify with a beep that a message has been deposited in the mailbox. In order to add the Message Waiting tone to a handset, call Bell MTS Customer Service at *611 or 204 225-5687.