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Bell MTS

Call Forward user guide

For cost and information about subscribing to this feature, visit Home Phone Features.

When you add Call Forward Remote Activation (CFRA) to your Call Forward service, you don't have to be home to program your Call Forward service. Change the number to which you are forwarding calls and activate or deactivate the service anytime, anywhere.

Notes:

When Call Forwarding is in effect:

  • Calls cannot be received at the telephone forwarding the calls.
  • You may still make calls from your telephone with Call Forward service.
  • Your telephone will NOT ring when an incoming call is being forwarded.
  • If forwarding calls to a long distance number, regular long distance changes will apply and will be billed to your account.
  • If you call forward to another telephone number, unanswered calls will not route to your Call Answer service.
  • Callers will receive a busy signal when the telephone to which your calls are forwarded is busy.
  • Call Waiting/Cancel Call Waiting and 3-Way Calling features are inoperable.
  • If you try to set up Call Forward when it's already working, you will hear a fast busy tone.
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